monday.com is a great database
July 27, 2019

monday.com is a great database

Karissa Gregor | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

My company uses monday.com to keep track of all our leads and customers information. We use it as a database log and tag them when we check-in. For the lead side, we use it to keep track of where they came from, their information, and what next steps are being taken. We also use it to invite our partners to see what is going on with the leads they have given us.
  • Organizing information
  • Keeping track of separate groups with their boards
  • Ease of use
  • Sorting- their should be an easier way to search/sort
  • Sometimes with multiple tabs, it doesn't fit in your view
  • Notes area
  • It only holds the information. Mainly, it's just for organization and not moving further beyond that.
  • No reports or stats for certain things
Monday.com does not stack up against HubSpot. HubSpot is a CRM whereas monday.com is a database or project manager. If you want to actually do something with the contacts then you need a different tool. It's good for sales teams to keep track and use throughout the pipeline, but any activity needs to be done somewhere else.
Monday.com is well suited for us because we have two offices that share it, so we are not in the same building let alone state. If we need to find information that someone in another office updated, we can do so. It creates a live share of information that we can all access.

It's less appropriate if you want to use it as a database. While it is great, it's not a CRM.

monday.com Feature Ratings

Task Management
10
Resource Management
10
Team Collaboration
9
Document Management
7
Mobile Access
10