Item: monday.com
Rating: 8
Author: Akos Krommer, CISA, ACDA

Use Cases and Deployment Scope

We use Monday.com com throughout the whole company for project management, for time logging purposes, and project progress and issue tracking. Since we use this tool. we feel that the project are much more under control, and there are much less missing deadlines, unresolved issues, and better client feedbacks. Logging our time is even easier than before and the team and project manager understands who is doing what and when.

Pros and Cons

Great way to manage projects effectively
Good marketing automation system, that lets you manage the landing pages and the web forms
Amazing technical support

It is difficult to track expenses, resources and nominations
Document mapping could be better
Some visualization could be better (e.g: kan ban).

Return on Investment

You can always track the ROI through the history of the business
Our mail campaigns were managed very effectively that helped us financially
Very easy to integrate with external services that reduced cost

Alternatives Considered

Microsoft Project and Hygger

Monday.com does not believe in Gantt charts therefore there is no built in Gantt chart that we missed a lot and we found those in other products. Pricing is also questionable, Monday.com seems to lag behind in competitive pricing. Monday.com does not have an in-built module for scheduling recurring tasks. Our teams often need to work with certain types of tasks on a daily basis.

Support Rating

Monday.com has an absolutely amazing customer and technical support team, who are always there for help. They have an excellent team who do their best to solve your problem, which is an absolutely essential part of this solution. Also, if you are in the right package, you will get the priority support, which gives you even more benefits.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Microsoft Project, Microsoft Teams, Trello

Likelihood to Recommend

Monday.com proved to be a great tool for our organization. Our business is pleased with the user experience which is something that the tool does really well. We are absolutely satisfied with the tool and consider it as an excellent investment. We can only recommend it for the development of large-scale projects. This tool is also ideal for companies and organizations where people work remotely. One field where it does not fit well is the mobile part. If you are on the way frequently, the mobile app is not well implemented, especially it has not been done well for collaboration.

Superb tool for project management

Overall Satisfaction with monday.com