Monday.com - Solid Features, Excellent Price Point, More to Come
Anonymous | TrustRadius Reviewer
December 20, 2019

Monday.com - Solid Features, Excellent Price Point, More to Come

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with monday.com

Our organization needed an inexpensive tool to utilize in the setup of our RPA team as we were growing the department. Our IT team had various tracking and project management systems at their disposal, but they provided too many options or were too cumbersome or too specific for what we needed. We checked into monday.com and immediately fell in love with the look and feel of the tool. It allows us to track our RPA processes from assessment, to design, development, testing, and promotion.
  • Visually, it's incredibly appealing.
  • Layouts are endless and make sense.
  • It has some email capabilities that do some basics, but are still lacking in functionality.
  • Graphic charts of dashboards are nice, but are rather one dimensional and don't always get to the heart of what I want to see/show.
  • Monday.com has provided us with an all in one repository to track progress and save documentation.
  • It has allowed us to automate requests for automation and automate emails to business users.
We considered a few other options, including the Sharepoint Workflow tool and Basecamp. Both of these options were vastly more expensive or extremely complicated and cumbersome. Monday.com was purchased and set up within a day for what we needed. You really can't ask for more than that for a simple workflow tool.
So far, we've been incredibly happy with support. We've contacted them on a number of occasions, including initial setup and installation, in addition to setting up automations the first time. The support staff was incredibly knowledgeable and provided direct assistance quickly and professionally. The support staff was courteous and we wouldn't ever hesitate to reach out.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

If you need a tool to track projects while allowing specific accesses to business users, consultants, and guests, Monday.com is perfectly suited. It is simple in its approach and growing in what it provides.

Where it struggles is in providing a fully automated system to track processes. Its email capabilities are lacking and leave you at about 85-90% of what I'd want in a perfect tool.

Visually, it's incredibly appealing and provides a great first foray into project management and was perfect for my small team given its inexpensive price range.

monday.com Feature Ratings

Task Management
8
Resource Management
7
Gantt Charts
8
Scheduling
6
Workflow Automation
7
Team Collaboration
8
Support for Agile Methodology
5
Document Management
8
Email integration
6
Mobile Access
4
Timesheet Tracking
5
Change request and Case Management
6