A great solution for small teams/companies
March 03, 2021

A great solution for small teams/companies

Dennis Panin | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

  • Over 40% time saved on project management.
  • Easier workflows allowed employees to improve tracking of all project related information.
monday.com in our company is being used primarily by two departments, Operations, and Customer Success. However, everyone in the company has access to view the public boards and dashboards.

Pros

  • It's easy to automate some processes and notify people of interest of changes.

Cons

  • Integration with HubSpot isn't great. Our team has to work on creating a custom app to work around the issue.
It's easy enough to create new boards and workflows. However, I feel like there could be more templates to make things even easier.
I personally don't reach out to monday.com team. However, my manager does and he seems to be satisfied. Although I'm aware of a few issues that their support was not able to resolve, so we are waiting for these to be solved with one of the upcoming feature releases, which they do a lot.
It's reliable and we haven't experienced any downtime or major glitches. Features work as expected.

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

monday.com is very flexible which means it's well suited for a number of teams and use cases. I would recommend it to any small organization that still uses spreadsheets to manage any processes. It's especially great if you don't have the resources to hire a consultant or a dedicated person to set up a project management tool.

monday.com Feature Ratings

Project Management
7.7
Task Management
9
Resource Management
9
Gantt Charts
Not Rated
Scheduling
Not Rated
Workflow Automation
7
Team Collaboration
8
Support for Agile Methodology
Not Rated
Document Management
7
Email integration
Not Rated
Mobile Access
Not Rated
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
6
Professional Services Automation
8.0
Quotes/estimates
Not Rated
Project & financial reporting
8
Integration with accounting software
Not Rated

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