Item: monday.com
Rating: 9
Author: Terence Frixen

Return on Investment

Time saving.
Project organization.
One source.

Use Cases and Deployment Scope

monday.com has helped our company organize all of our clients and projects into one management software. monday.com has also helped our company manage project and budget expectations. monday.com has also helped bring our budget information to the front to help us better manage our time and money.

Pros and Cons

Flow.
Automations.
Capture project steps.

One on one training.
Communication between other platforms.
A way to share questions other than sending screen grabs.

Usability

I am still learning everything that can be done and when I have questions I get a response quickly. I gave this score because sometimes I have trouble explaining my questions via email and getting the help I need.

Support Rating

Every time I have a question or request, I get a response very quickly.

Reliability & Availability

Right now it has helped bring our projects all into one platform. Once I understand more of the ins and outs, I want to learn how we can bring our billing system into monday.com so everything we do is in one place.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

Company organization, client and project set up, automations, reminders, task flow, ease of use, up to date with trends and needs, ability to store a lot of project information so that it's all in one source.

Impressed and Excited to do MORE

Overall Satisfaction with monday.com