Item: monday.com
Rating: 10
Author: Richard Garza

Return on Investment

easier setup of project management boards
increased employee adoption
task management
Excel on steroids

Use Cases and Deployment Scope

We have a media company to which our main focus is Residential Real Estate Media. Thus, there are an abundance of moving variables that affect our deliverables, (i.e. Sellers, Realtors, weather, kids, pets, etc...) which make it virtually impossible to manage a consistent product without thorough communication. monday.com allows our teams, (and teams within teams), the ability to upload pics, comments, and assign roles to the appropriate department. The colored tabs, and simple to navigate software are a hit a the office, and our team loves using it! We're able to serve more people, because we have the ability to communicate effectively within the team.

Pros and Cons

easy to learn
customizable templates to jump start
endless opportunities to enhance your boards
the apps and extensions always improve the experience allowing you to grow as they grow

I wish they could help me discover what I don't know that I don't know.
Video/Media Player would be great
Reports or Templates that can communicate to our CPA or to our accounting department would be great.
A dedicated Service representative would be amazing!!

Usability

If I can do it, [anyone] can ;)

Support Rating

Not anything negative to report here, but I haven't really had any follow up to ensure that I'm happy with the product, OR any follow up to see how we're using it to see if they can see anywhere to identify we can improve. I call my customers to see if the goal was achieved. If it is great. If not, I ask what was the desired result and I see if I have any recommendations. In a few weeks or months I follow up to make sure they're still happy. I wish monday would do that for our small business every so often.

Reliability & Availability

It works perfectly

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

A small yet growing business would HIGHLY benefit from monday.com. Yet, I've seen videos of larger companies and organizations use it as well.

I love monday.com - Highly Recommend it!

Overall Satisfaction with monday.com