Item: monday.com
Rating: 10
Author: Jo Hawling

Return on Investment

Time saving

Use Cases and Deployment Scope

We use monday.com to organise team tasks and to-do lists and team workflows - assigning team members to tasks and and displaying tasks in order of priority. It's a fantastic tool and we've found it to be user-friendly and very intuitive. There are lots of templates to help you hit the ground running for common project-management processes. Very handy. We trialed using the free version and have now purchased. We hope it will help us to add more team members over time with an easy-to-use team interface where we can all see what work needs doing and who is assigned to the tasks.

Pros and Cons

Intuitive layout
User-friendly to hit the ground running
Assign tasks to team members

I like it as is

Usability

Very intuitive layout. You can hit the ground running just by clicking and exploring. There are lots of templates to get you started and helpful videos should you need them. Very user-friendly.

Support Rating

I have not needed to use the support, but all set-up emails, etc. were prompt and video tutorials [were] very helpful.

Reliability & Availability

Very reliable, no downtime.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Likelihood to Recommend

We have clients who send request for work [and] with monday.com, we can sort the tasks into different types of tasks, prioritise, then assign team members and progress per task. We have also re-jigged one of the free templates to become a timesheet for work done by each team member and for each client, with a graph which shows which clients need more time per month, etc.

Intuitive and user-friendly

Overall Satisfaction with monday.com