Item: monday.com
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Helped us manage our workflows between different teams. It also helped us automate some of the workflows to smooth out our operations. We were able to build outflows and to A/B testing on Monday.com before we thought about any type of integration into our system. Automation was a boon for our operation team.

Pros and Cons

Categorizes
Automation
Real time notifications

So far there are no features that it's lacking for our needs

Return on Investment

Saved a lot of tech time by testing out flows in Monday.com first
Helped rapid test different flows

Usability

It is very easy to get it up and running. It allows different boards with access capability. Different teams can operate on different boards. Even within aboard, you can have different access level users to allow for a hierarchical setup. Task assignments to status updates and commenting [are] very intuitive. It is also fast.

Support Rating

We haven't really had to contact their support team as everything worked well for us.

Reliability & Availability

This has been fast. I don't believe we have ever experienced any downtime.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Trello, Basecamp

Likelihood to Recommend

In terms of being well suited, our team previously utilized a Google spreadsheet to keep track of different follow-ups it performed. That became trivial very quickly and also hard to track. Then the team started to use monday.com to create tasks and then create automated flows to email or move to a different bucket or [assign] to someone else once the status changed so this made it easier to track tasks.

Great for statup!

Overall Satisfaction with monday.com