Overall Satisfaction with monday.com
Onboarding of new clients and product engineering team requests and work project management. Workflows for onboarding are duplicated per client and the system allows for easy visualization of status and progress in onboarding. The incoming task board allows for easy assignment and designation to different categories and roles, producing a simpler to visualize workflow for the engineering team.
- Easier to see project status
Monday is an easy-to-adopt interface with very easy usability workflows. I’ve not run into a situation when presenting the interface where the tasks, status updates, or usage of the product was confusing at all to an end-user. I’ve not found many situations where I’d want features designed incredibly differently for my needs.
The few occasions that I’ve reached out to customer support any Monday have achieved fast and speedy responses with adequate results. There’s often a question in my mind as to how support will handle situations at different companies, but Monday is one that I know I can trust for a good response in a reasonable timeframe.
I’ve been very happy with the Monday.com experience- so much that I decided to start using it again at a new organization that was using other software for the task and feature development. I’ve found the visualization and workflow to be much easier to follow and report on, as items are escalated and completed in our sprints. At the end of the day, my team needs an easy-to-use interface that doesn’t impede on their [processor] tasks but allows a communication system that is easy to navigate and provides updates.
Do you think monday.com delivers good value for the price?
Are you happy with monday.com's feature set?
Did monday.com live up to sales and marketing promises?
Did implementation of monday.com go as expected?
Would you buy monday.com again?
Day-to-day tasks here are wonderful to be displayed and worked through, while longer-term tasks are a little less beneficial within the display, due to the sub-task implementation still being in beta. I think the system is flexible enough to work in most situations though, but if sub-tasks are a core piece of a company’s workflow, a company would need to determine if it works for them. Thankfully Monday is easy to learn, so a trial period would provide plenty of access and time to determine if it’s a fit.