Item: monday.com
Rating: 9
Author: Roldan Ancajas

Use Cases and Deployment Scope

I use monday.com for personal and Business purposes. Personal. In the purpose of automating, streamlining, managing, and annotating my personal task and duties. And one of the most important function of monday.com that I do not discount among others is the streamlining of Workflows - full customizability, integration and automation. This one greatly assisted me in my productivity. Simply solves the problem of project and productive disarray by putting your task in place, in full colors and marks. It streamlines our company's messy tasks, projects, clientele and meetings. Running an IT company has never been a breeze using a software that duly understands how it is to be in the shoes of others. Their collaboration tools, automation, tracking system, high customizability, workflows are just few of things you want to bet on them.

Pros and Cons

Project Streamling
Automation
Workflow
Tracking
User Friendliness
Integrations

Price. Price is just too steep for a single person user.
Mobile optimization. Hands down to mobile version. But some function are not yet executable with the mobile version. But it's all good for the basic.
Complex. A little bit complex for a new user, which everyone has to understand for a software with wider and deeper serviceability.
Templates. More customized or pre-fab templates to choose from.

Return on Investment

Though expensive at personal level, but when you use it as a team it is way more cost-effective that the competition. Plus the fact that it knows exactly what you want.
Save time and money of course. With it's elaborate list of productivity widget, you'd be very hard-pressed to miss out of something.
Set up is a breeze, depending on the scale of you project. so, basically upon onboarding default setup is already laid out for you. For single user, this is good since single user management is just is.
Client integration is one of the best feature. Where client can directly annotate, comment and send feedback about the project.

Usability

Give it 8 or 9. Ten is for further growth. If I give 10, then its like saying they're already very good at this point. I believe monday.com has more potentials to come than just rating them close.

Support Rating

No qualms, no complaints. Pretty standard customer support which are just the way we expected. They are far way more courteous than my experience with Wrike customer support. So, yes there customer support is awesome. But then again, as much as possible you don't wanna talk to customer support as it would mean cost for time and money for both of you.

Reliability & Availability

Overall, I would highly recommend monday.com. Nothing else comes close just yet. I've used Jira, Trello, Asana, Wrike - they have pretty the same characters - convoluted and not so user friendly, in my opinion. monday.com is way more intuitive, user friendly, customizable and give you much productive freedom overall. Hands down. Highly Recommended!

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

Slack, Google Drive, Google Calendar, Zoom

Likelihood to Recommend

monday.com is well suited for Project Managers. Secondly, for personal projects - especially IT professionals, sales and marketing. I guess monday.com is intended to cater modern technological and corporate enthusiasts. My company finally landed and settled with monday.com after experimenting with some other providers such as Jira, Wrike, Trello and Asana. Coincidentally, it has hit the nail on the head when it was able to wow our project managers, sales/marketing and the development team where I belonged.

Using monday.com feels like it's always Friday.Com!

Overall Satisfaction with monday.com