Agile, collaborative & transparent Work- & Team Management Tool
September 12, 2022

Agile, collaborative & transparent Work- & Team Management Tool

Yoel Ben Nesher | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

I started it personally several years ago (back in the "Pulse" days), as a personal task tracking tool. At some point, the whole CSM team came to use it as CRM, onboarding tool. After a while I brought the Marketing team in, to track their projects, materials, and collaterals. We then started to use it also as a ticket and release management tool for R&D, and for Products as a product backlog. DevOps also uses it for their task and project management. I do use it today to manage Features (Product Marketing), Presales Tasks, Hourly tracking, manage competitors, and keep the general overview.

Pros

  • Task Management
  • Automation
  • Integrations
  • User Experience
  • Connecting Boards and Relationships

Cons

  • Automations out-of-the-box. For many there are paid addons needed.
  • Employee Adoption
  • Transparency for Employees and Managers
  • Great ground/base to start tracking KPIs, OKRs
Besides the great templates, there are tons of great automated logic and features that just make perfect sense from the user's perspective. I.e. the "Done" state, the Assignment column, the board lookup, the mirrored columns, the triggers, actions, and so on.
I never really needed support, since the knowledge base and product are very well prepared.
Yes, totally, overall teams.

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Well suited:
General Knowledge Management, lists, tracking pages, task tracking

Less suited
Professional Project Management, Agile Program Management

monday.com Feature Ratings

Task Management
10
Resource Management
10
Gantt Charts
Not Rated
Scheduling
8
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
10
Document Management
8
Email integration
8
Mobile Access
9
Timesheet Tracking
7
Change request and Case Management
5
Project & financial reporting
5

Using monday.com

60 - Marketing, Product, Sales, R&D, Devops, Finance, CSM, Support, Presales
  • Marketing Collaterals Management
  • Simple Task Management
  • Customer Relationship Management
  • Feature and Product Backlog

Using monday.com

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Well integrated
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • CTRL/B and CTRL/F to search for boards and text
  • Mirroring columns
  • Assignments
  • Due Dates
  • Find relevant triggers and actions, playbooks
Yes - Works very well, but most of the actions and features need to be from Web interface. Which is ok for a team collaboration and working tool.

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