Monday.com provides intuitive design & transparency
May 03, 2023

Monday.com provides intuitive design & transparency

Dave Anders-Richards | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with monday.com

We use Monday.com to manage large cross-functional projects (and ensure alignment in them), as well as to run & manage cross-functional business processes.

Pros

  • Intuitive design - things just make sense
  • Transparency to cross-functional work
  • Automations - thoughtful automations and connections catalyze work

Cons

  • Mobile design - the mobile app is a bit clunky and can be difficult to use
  • Better user interface for "consumers" of Monday.com processes - ex: the Monday.com form submission is quite ugly and doesn't align with the standards of UX & UI that I've experienced elsewhere on the platform
  • Reduced time-to-completion for every process & project that we use it for
  • Reduced errors due to increased transparency
  • Reduced key-person risk as employees gain knowledge through time
Monday.com excels in intuitive design.
I have not used Monday.com's direct customer service line, but I have found their self-service support (ex: blogs, webinars, free conferences, etc.) immensely helpful
Monday.com is reliable, robust, and consistent. I have had no issues with these elements.

Do you think monday.com delivers good value for the price?

Not sure

Are you happy with monday.com's feature set?

Yes

Did monday.com live up to sales and marketing promises?

Yes

Did implementation of monday.com go as expected?

I wasn't involved with the implementation phase

Would you buy monday.com again?

Yes

Cross-functional projects, low-stakes business processes

monday.com Feature Ratings

Task Management
9
Resource Management
Not Rated
Gantt Charts
7
Scheduling
Not Rated
Workflow Automation
10
Team Collaboration
10
Support for Agile Methodology
Not Rated
Document Management
3
Email integration
8
Mobile Access
3
Timesheet Tracking
Not Rated
Change request and Case Management
8
Budget and Expense Management
Not Rated
Quotes/estimates
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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