Item: monday.com
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

We use monday.com for our day-to-day operations ranging from facilities planning, employee database management and HR processing. Automations have allowed these functions to move faster and with greater efficiency. We have a broad scope with regards to how we use monday.com and find it to be very beneficial to every employee that uses it.

Pros and Cons

Workflow Management
Managing Tasks
Accountability to Project Stakeholders via Notifications

Automations, specifically regarding connect boards.
Multi-select too has a 500 limit which is frustrating.
We have had to use PowerBI because of monday.com's limited reporting functions.

Return on Investment

Time Savings
Increased Accountability
Increased adoption since inception

Usability

monday.com is very intuitive and easy to use. Over the past year, it has proved time and time again that it can and will consistently provide solid automations and drive the business forward. It really depends on user skills, but a little time in monday.com will foster ingenuity and creativity. It is a very user friendly tool.

Support Rating

At some point, you end up knowing more about the product that customer support so there is little they can do to assist if something is missing that is vital to operations.

Reliability & Availability

Both of these factors have always been top notch and served us very well.

Key Insights

Do you think monday.com delivers good value for the price?

Yes

Are you happy with monday.com's feature set?

Did monday.com live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of monday.com go as expected?

Yes

Would you buy monday.com again?

Yes

Other Software Used

PandaDoc, Zapier

Likelihood to Recommend

monday.com is well suited for uses in employee processing, and any task management-oriented activities. It is truly a workflow management tool and that is where it is most successful. Taking the next step with automations and really growing your scope in monday.com is where most issues arise. Limited capabilities on forms, partnered with limited capabilities on item creation stifle creative growth and can leave someone searching for answers using third party integrations instead of native monday.com features.

monday.com makes the World Go Round

Overall Satisfaction with monday.com