The possibilities are endless, and that can be overwhelming.

I feel like users need to be very comfortable with technology to maneuver around. We ended up hiring a third party to help build out our boards because there were just too many options and hard to narrow down what we needed from the platform. Even after it was built out, it is still somewhat daunting to figure out how to do things. We've had numerous "training sessions" to help employees, but it doesn't feel very user friendly sometimes.

over all the customer support has been very responsive and supportive. They were actually the ones who help us find the third party group that built out our platform. The people we've worked with are always very willing to hop on a call or set up a meeting to better understand what we are having issues with.

If you are tech savvy and your company is comfortable inputting information, this platform is great. We have found that some of our less tech savvy employees get uncomfortable with maneuvering around the boards and think they're going to mess something up or delete whole boards. Unfortunately, it can be hard to teach too.