Monitis: A fantastic monitoring tool but not much else.
February 22, 2019

Monitis: A fantastic monitoring tool but not much else.

Bryant Lee | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with TeamViewer Remote Management

Monitis is a feature-rich clientless dashboard that we use to monitor the uptime of several hundred endpoints. Using Monitis, we are able to monitor the up/down status of internet connections and receive alerts within one minute of an outage. Additionally, we use it for HTTP monitoring that allows us to keep an eye on a multitude of websites to verify they are alive. All of this allows us to present our clients with uptime data and facilitates our team in being able to quickly identify and react to outages of various services.

Pros

  • Single location for monitoring of ICMP, HTTP, SIP, as well as other services.
  • Easily and rapidly supplies reports on a variety of metrics for monitored services.
  • Customization of monitor groups. This allows an easy view into groups of services or clients to help analyze trends in data.

Cons

  • There is room for improvement in how alerting to email addresses is handled. All email addresses that are set up to be able to receive alerts are added to the default alert group. You cannot remove them from this group. This means that mistakes are more likely to happen with incorrect recipients getting alerted to outages that won't affect them.
  • The tool could use some additional optimization. If a view with dozens of monitors is loaded, the page becomes very sluggish and occasionally non-responsive.
  • Bulk creation of alerts is passable but could use some improvements. The ability to upload a CSV for creation would be a huge boon.
  • Monitis has proven to be a valuable asset and addition to our product stack due to it's simple but powerful monitoring capabilities coupled with effective alerting and reporting. This allows us to have exceptional response times to any outages or critical failures on monitored systems, sites, and connections without having to add additional staff.
  • SolarWinds Remote Monitoring & Management
Monitis isn't a true RMM system in that it really lacks the second "M". This product does fantastic at remotely monitoring a large variety of endpoint types without an agent and is capable of getting even more in-depth with its agent-based monitoring. However, it is definitely not a replacement for a full RMM product like SolarWinds, Kaseya, or ConnectWise. It can be a great product to augment your existing tools but isn't likely a replacement.
SolarWinds Remote Monitoring & Management, Microsoft Office 365, Bitdefender GravityZone
Monitis does extremely well at monitoring external connections in a simple and intuitive way. However, it doesn't provide deeper insights into why those services may have gone offline. There isn't an integrated trace route or net path type capability for individual uptime monitors. Great for alerting, not so much for investigation. It is a fantastic tool for alerting you to outages.

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