Middle of the Pack
Updated May 20, 2022
Middle of the Pack

Score 6 out of 10
Vetted Review
Verified User
Overall Satisfaction with Namely
We use Namely as our main HRIS, payroll, and time management system. The whole organization uses it.
Pros
- HRIS feed (birthdays, anniversaries, personal info management)
- Some support reps are very kind and helpful
- Help community is pretty robust, as are articles
Cons
- Not very robust payroll system
- Three systems (HRIS, time, and payroll) don't always communicate well or work smoothly
- Many glitches in performance module of HRIS
- Saves HR time when onboarding employees and collecting paperwork initially
- Improved employee self-service (updating banking and personal info)
I have only demoed with Paylocity (never used) but it seems superior to Namely in my opinion as far as time, HRIS, and payroll all communicating.
I demoed a couple others that I would not move away from Namely in favor of. I would say Namely is middle of the pack. They do certain things really well, but have major issues in some areas. Namely is the type of system in which I always double-check work that is supposed to be automated for me because there are often glitches or errors.
I demoed a couple others that I would not move away from Namely in favor of. I would say Namely is middle of the pack. They do certain things really well, but have major issues in some areas. Namely is the type of system in which I always double-check work that is supposed to be automated for me because there are often glitches or errors.
Namely Feature Ratings
Namely Support
Pros | Cons |
---|---|
Immediate help available Quick Initial Response | Poor followup Less knowledgeable Escalation required Need to explain problems multiple times |
- Performance reviews
- Engagement
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