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NetSuite...Best Kept Secret
March 01, 2023

NetSuite...Best Kept Secret

Eric Techo | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • AdvancedFinancials
  • Advanced Inventory
  • Manufacturing WIP & Routing
  • Work Orders and Assemblies
  • NetSuite CRM

Overall Satisfaction with NetSuite ERP

I am one of the administrators on the program so I support others with questions, report building, inventory adjustments, etc. I am also one of the sales engineers and in that capacity I am tasked with new sales, procurement, purchasing and production of new sales accounts. The business problem NetSuite solved was our company had outgrown QuickBooks. So now our concerns are quickly learning NetSuite. Thus iI am doing a lot of training and development of workflows and processes for other sales people.
  • Inventory control - I find it great to lookup an item and see our current inventory, what we purchased for last time, etc.
  • Account management - I find it very easy to see where my accounts stand in regards to debt collection down to production time frames.
  • Reporting - the reporting is very straight forward and easy to use.
  • Reporting - I have worked with some reporting modules that make it much easier to understand what you are looking at and where the data is coming from.
  • Knowing what an assembly should cost just by looking at the BOM. All current data should be calculated and visible.
  • Calculating gross margin easily. We get paid on margin and our numbers seem to change as the day changes.
  • Positive - speed of information. Our former ERP was QuickBooks which locked up daily.
  • Positive - growth potential. We are a small company that is growing quickly. We will be able to grow with NetSuite.
  • Negative - reporting needs some enhancement. It covers what you desire but it takes time and experience to utilize it properly.
NetSuite came as a recommendation form one of our clients. They are identical to us in size and needs so we just decided on NetSuite.

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

Yes

Did implementation of NetSuite ERP go as expected?

Yes

Would you buy NetSuite ERP again?

Yes

NetSuite does some things differently than others programs and getting used to their flow is not always logical. But we are learning, it just takes time. When I am helping others, I hear this question a lot...Why does it do it that way? I just think people do not like change.
Never used it before
IN the right business, NetSuite is a super product. It gives you everything you would need to be a small manufacturer or large manufacturer. As we grow with NetSuite, the potential for growth is there. Currently we hand count our inventory but we are working towards converting to a bar code scanning facility. This will help our warehouse manager to free up for other tasks like shipping and receiving. Also, the Searches and Reports are fairly easy to use and with a base of generic reports to start, most requests are already taken care. I give NetSuite an 8 and would recommend it to others.

NetSuite ERP Feature Ratings