NetSuite Makes Fundraising Easy
Updated March 20, 2024

NetSuite Makes Fundraising Easy

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Other

Modules Used

  • E-Commerce
  • Retail Anywhere Module
  • NetSuite CRM

Overall Satisfaction with NetSuite ERP

Our entire organization uses NetSuite, and we use it for a number of different tasks. My use is related to the CRM, as a donor database. I record opportunities (grant applications or donation pledges) and cash sales, create invoices, and track donations and donors. I run reports to identify donors based on historical, recent or lapsed giving, dollar amount, event participation. I can also see retails purchases made onsite or online.
  • Keeps information together in one place
  • Communicates with our accounting software
  • Communicates with our online shopping portal
  • There are some issues, but I'm not sure if the issues are generated by NetSuite, or by other software inputting data into NetSuite
  • Sometimes NetSuite creates a long list of duplicate addresses for a single constituent
  • I don't have hard numbers, but feel that this product gives me a good overall view of donors and their donations
As noted, NetSuite is not as intuitive as a donor database, but we've made it work

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

Yes

Did implementation of NetSuite ERP go as expected?

Yes

Would you buy NetSuite ERP again?

Yes

I think NetSuite is a business solution that's easy to use and easy to learn.
I've never contacted support
As a donor database, NetSuite is not as intuitive as some of the traditional CRM offerings, like Blackbaud. However, we've made it work by creating some custom fields.

NetSuite ERP Feature Ratings