April 17, 2025

NetSuite one of the best ERP

Item: NetSuite ERP
Rating: 10
Author: Verified User

Verified User

Administrator in Finance and Accounting

Facilities Services Company, 1001-5000 employees

Score 10 out of 10

Vetted Review

Verified User

Software Version

NetSuite Enterprise Edition

Modules Used

AdvancedFinancials
Advanced Inventory
Advanced Software
Fixed Asset Module
Manufacturing WIP & Routing
ODBC
OneWorld (multi-country and multi-currency)
Work Orders and Assemblies
E-Commerce
Retail Anywhere Module
SuiteBilling
SuiteCommerce
SuiteSuccess
SuiteCloud
NetSuite CRM

Overall Satisfaction with NetSuite ERP

Use Cases and Deployment Scope

NetSuite ERP serves as the backbone of our organization’s financial systems. It plays a central role in supporting key business processes such as Procure-to-Pay, Order-to-Cash, and rental services, which are critical to our day-to-day operations.The platform has significantly streamlined and automated previously manual tasks, including transaction approval workflows and three-way matching for vendor payments. NetSuite’s robust audit trails provide end-to-end visibility and accountability across all processes.

Pros and Cons

Pros

You can build multi-level approval workflows for vendor bills, purchase orders, and expense reports based on criteria such as amount, department, or location—without writing code.
Allows you to customize fields, forms, records, and workflows through a point-and-click interface according to your needs.
Easy to build dashboards & KPIs just by drag and drop or selecting saved searches/ reports.
Audti trails: Every field-level change is logged with user, date/time, and original vs. new value.

Cons

Data analysis functions need improvements like for complex searches or reports. Example, trnasactional based search needs to provide entity data access as well (Created By field is available in PO based search but Created By active/inactive is not available).
Integration & API Limitations: for example we are able to pull individual record level data easily through API but to bring a whole saved is not possible, one has to write javascript to do so. Should be user friendly.
Roles and Permissions: Setting up roles and permissions can be overwhelming. Small changes often require deep testing to ensure users don't get too much or too little access. Should be a way to clearly see what a role can do before assiging.

Return on Investment

Due to automation in journal entries, intercompany eliminations, and bank reconciliations, month-end closing time reduced by 40%, from 10 days to 6 days.
NetSuite has delivered a strong return on investment.
Like many ERPs, the initial rollout required significant effort, both in change management and user training.

Usability

There is room for NetSuite to imporove an be more user firendly for example, reporting tools aren’t as user-friendly out of the box compared to modern BI platforms.

Alternatives Considered

Coupa

NetSuite offers a fully integrated solution that includes Finance, CRM, Inventory, Procurement, and Project Management—eliminating the need for multiple disconnected systems.

Other systems like Coupa offers business spend management.

Key Insights

Do you think NetSuite ERP delivers good value for the price?

Yes

Are you happy with NetSuite ERP's feature set?

Yes

Did NetSuite ERP live up to sales and marketing promises?

Did implementation of NetSuite ERP go as expected?

Yes

Would you buy NetSuite ERP again?

Yes

Other Software Used

Coupa, Yooz, OneStream

Likelihood to Recommend

Best suited: NetSuite handles multi-subsidiary consolidation, intercompany transactions, and multi-currency reporting seamlessly. Automated eliminations and consolidated financials reduce month-end effort significantly. Small to mid size business like a company operating in Canada and the U.S. with multiple subsidiaries can benefit.

Less suited: Companies with cash sale models using NS POS (Point of Sale). NtSuite ERP is still using manually installations to create server/ client relationships and there are complex scripts running to support it. NSPOS are expensive compare to other POS available in the market.

NetSuite ERP Feature Ratings

Comments

Please log in to join the conversation