A great alternative to the expensive APM products
September 23, 2021

A great alternative to the expensive APM products

Rekha Yadav | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with New Relic

New Relic is being used as a primary Application performance management and cloud services monitoring tool. We are using enterprise applications, infrastructure applications, and legacy business applications in a hybrid model and New Relic is monitoring applications availability, server, and database performance in conjunction to cloud services metrics. Application owners and infrastructure teams are the core users.
  • Application performance management.
  • Cloud services.
  • Application tracing.
  • ITSM workflow integrations.
  • Auto remediation.
  • Event correlation.
  • Application performance management and tracing.
  • Business service dependency mapping.
  • Building DevOps.
This has been said truly that New Relic has the capability to provide a precise full-stack picture of public, private, and hybrid app performance in real-time, one good example is the end to end monitoring of the application components, performance, and availability across the platforms such as clouds, on-prem, and containerized environment helps in save time and reduce MTTR for the business applications.
This is the benefit of every SAAS-based tool, not just New Relic that they help organizations to focus on application development rather than spending time in fixing the application supporting infrastructures such as servers, storage, databases, and application scaling. Similarly, with the use of New Relic in our organization we focus on application performance improvement with no worry of New Relic scalability.
New Relic has the capability of monitoring apps, servers, databases, cloud, and containerized environments, and not just the monitoring it provides visualization of the data, in the form of dashboards, reports, and alerts. Our DevOps team and Operations team are much benefitted from these capabilities to run the operations and find issues on a real-time basis.
All the tools mentioned above are pretty much the same in terms of their capabilities for monitoring, reporting, and alerting. Uniqueness in New relic comes from its out-of-the-box functionality to provide visibility into every aspect of application performance and time to build it. Also, the pricing is not less than SolarWinds but much better than other products.

Do you think New Relic delivers good value for the price?

Yes

Are you happy with New Relic's feature set?

Yes

Did New Relic live up to sales and marketing promises?

Yes

Did implementation of New Relic go as expected?

Yes

Would you buy New Relic again?

Yes

There are many business use cases where New Relic can fit into the picture, it is considered as the observability platform, not merely a monitoring tool. Application performance monitoring and management are one of the core capabilities however it can do server monitoring, platform monitoring, database monitoring, and cloud services monitoring.