Another APM Champion worth to try
September 23, 2021

Another APM Champion worth to try

Nikhil Kumar Sharma | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with New Relic

New Relic is currently being used at a small scale in our organization, since we were using other APM products now we are evaluating New Relic with small-sized environment monitoring within it. As of now, we are monitoring our business applications, their related servers, databases, web performance, and application code tracing using New Relic.

Pros

  • Code Transaction tracing.
  • Application performance monitoring.
  • Database monitoring.
  • Web performance monitoring.

Cons

  • AIOps
  • Machine Learning.
  • Predictive Intelligence.
  • Topology Mapping.
  • IT Infrastructure events Correlation.
  • Application Performance Management and Root Cause Bottleneck.
  • Cloud Services Monitoring.
  • Out of the box integrations.
  • Application code transactions tracing.
New Relic is competing neck to neck with other APM products in terms of capability, ease of doing business, implementation and configuration, prices, integrations, and future developments. No doubt New Relic is providing out of the box solution for business services monitoring but more importantly enablement of the end-user customers and support is also much better.

Do you think New Relic delivers good value for the price?

Yes

Are you happy with New Relic's feature set?

Yes

Did New Relic live up to sales and marketing promises?

Yes

Did implementation of New Relic go as expected?

Yes

Would you buy New Relic again?

Yes

New Relic is suitable in the below scenarios -
1. If you are looking for an Application Performance Tool (APM).
2. If you are looking for a SaaS-based APM tool.
3. If you are looking for cloud services monitoring tool.
4. If you are looking for Application, Database, Servers, and Web services monitoring tool.

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