Excellent Service Provider
February 21, 2024

Excellent Service Provider

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version

VoIP Call Center

Overall Satisfaction with Nextiva Business Phone Service

Have been extremely satisfied with the service and support I get. Been using Nextiva Business Phone Service for 10 years now and never have an issue... I will always recommend there services to all Businesses I work with !! Thanks again Nextiva Business Phone Service for all your hard work to keep our system up and running for years!!!
  • keeping us up and running
  • support
  • the app
  • We Never go down !!!
  • Easy to configure phones and users
Was recommended highly so I gave them a try and never looked back to us any other company!!

Do you think Nextiva delivers good value for the price?

Yes

Are you happy with Nextiva's feature set?

Yes

Did Nextiva live up to sales and marketing promises?

Yes

Did implementation of Nextiva go as expected?

Yes

Would you buy Nextiva again?

Yes

Was using older phones and having issues trying to connect to newer system. They upgrade the phones software, easy Dashboard, very easy to get help and support for all issues...

Nextiva Feature Ratings

Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
10
User templates
10
Call reports
10
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Video conferencing
10
Audio conferencing
10
Video screen sharing
10
Instant messaging
Not Rated
Mobile app for iOS
10
Mobile app for Android
10