Overall Satisfaction with Nextiva Business Phone Service
We use Nextiva Business Phone Service for voice and FAX, and we were able to totally eliminate our VOIP phone system which consisted of hardware based equipment. They allow for access via the web or using the app from anywhere. We now have one integrated solution that is easy for everyone to use.
- Allows for use of voice from multiple devices
- Has an economical pricing plan
- They have excellent tech support
- Some settings needed to be adjusted after porting lines over
- We will save approximately 50% on our voice/FAX costs
- Employees can handle voice calls more efficiently
- Productivity will increase
The Nextiva Business Phone Service interface is easier to use, although 8x8 has more features. The cost for Nextiva Business Phone Service is roughly half of 8x8 and has better onboarding services. Tech support is also better for Nextiva Business Phone Service.
Do you think Nextiva delivers good value for the price?
Yes
Are you happy with Nextiva's feature set?
Yes
Did Nextiva live up to sales and marketing promises?
Yes
Did implementation of Nextiva go as expected?
Yes
Would you buy Nextiva again?
Yes