NinjaOne cuts through the other RMMs!
March 20, 2023

NinjaOne cuts through the other RMMs!

Trevor Jones, CRSM | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • RMM
  • Endpoint Management
  • Remote Access

Overall Satisfaction with NinjaOne

Since I have a vast fleet of mobile users, and an MSP is just too expensive, I turned to NinjaOne to meet my needs.
They have Remote management, status updates, security, and the ability for a one-man show to assist the entire company. They make it very easy for one person to control everything.

Pros

  • Remote Management
  • Integration and onboarding
  • Security
  • Ease of Use

Cons

  • Quick access features
  • Remote Access
  • Security
  • Ease of use
  • Makes it easier for me to access everyone across the state
  • Enables me to approve patches instead of device by device
  • Makes my life easier!
NinjaOne blows Connectwise out of the water. You can take a college kid right out of school and put them in front of NinjaOne and they will have no issues at all. IT is that easy to use! Connectwise on the other hand uses an academy to get you trained and ready. Yeah if you need an academy, you are too hard.

Do you think NinjaOne delivers good value for the price?

Yes

Are you happy with NinjaOne's feature set?

Yes

Did NinjaOne live up to sales and marketing promises?

Yes

Did implementation of NinjaOne go as expected?

Yes

Would you buy NinjaOne again?

Yes

As I have stated before, as a one-man shop, NinjaOne makes my life and job easy. I only gave a 9 and not a 10 because there is always room for growth and improvement! They seriously took everything I needed and made it an easily installable package and view. Now we don't need an MSP, just me.

NinjaOne Feature Ratings

Remote monitoring
9
Network device monitoring
8
Patch Management
9
Policy-based automation
8

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