Great RMM tool
August 26, 2025

Great RMM tool

Kevin Klockner | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • RMM
  • Patch Management
  • Remote Access

Overall Satisfaction with NinjaOne

We use it for patch management and remote management of devices. This solution lets you easily connect to all your devices and deploy applications with automation (and a lot of other automation solutions). The patch management solution helps you monitor how many devices are out of compliance. We love using it and have used it for two years.

Pros

  • Device management
  • Patch management
  • Automation

Cons

  • Organization of devices could be nicer
  • Filtering devices and software
  • Patch management could be cleaner
  • Saves time
  • Hard to monitor dollar amount
It has done a great job for us being able to jump onto computers with ease. Its nice when the user is not even logged in and you can jump onto the computer and work on it. Also you can run automated tasks to install apps and work on device health.
Installing patches to make sure our environment is safe guarded against security flaws.
Application installs. Device health tasks. Adding and moving files.
Better automation and central management.

Do you think NinjaOne delivers good value for the price?

Yes

Are you happy with NinjaOne's feature set?

Yes

Did NinjaOne live up to sales and marketing promises?

Yes

Did implementation of NinjaOne go as expected?

Yes

Would you buy NinjaOne again?

Yes

Very well suited for remoting into a users computer and able to communicate to the end user what you are doing to there computer. Well suited for automation and we like that their is storage space for an executable file to be able run instead of needing an ftp server to run the application off of.

NinjaOne Feature Ratings

Remote monitoring
10
Network device monitoring
10
Activity Monitoring
10
Patch Management
10
Policy-based automation
10

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