Item: OneCause
Rating: 10
Author: Linae Stoner

Overall Satisfaction with OneCause

Use Cases and Deployment Scope

The Arizona Chapter of the Crohn's & Colitis Foundation uses OneCause to manage our golf and gala events. The software allows us to successfully manage our guest information, live auction & silent auction. It also allows us to assign tables & foursomes for our events. The messaging systems keep us in constant communication with our attendees and sponsors.

Pros and Cons

Pros

AI function of auction descriptions
Support information management
Provides excellent staff to assist in-person at the event
Excellent response to our feedback in changing the functionality to suit our needs
Provides excellent helpdesk to solve issues quickly

Cons

Moving procured items into a single lot as a click & move
Having a dedicated report for table captains with contact information
Having "Donor Advised Fund" as a payment option

Return on Investment

Benefit on return on value for our sponsors
Increased silent auction purchases
Easy/Impressive site set-up increases consumer confidence
Difficulty of login/use for tech challenged guests

Usability

Overall, the software is easy to learn and use effectively. The appearance is impressive on both a laptop and a phone. Customer service or our OneCause representatives are quick to respond to any issues we have before and during the event.