OneCause Rocks
October 27, 2025

OneCause Rocks

Terri Goddard | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with OneCause

OneCause has been a wonderful tool to add to our organization's fundraising processes. We have multiple branches in our region and it has streamlined and made our events more successful and more professional across the board. We love the intuitive nature of the software, which makes for ease of use, and we love, love, love the reporting features.

Pros

  • Ease of setup.
  • Customer Service and Support.
  • Donor Engagement.

Cons

  • Adding event supporters seems cumbersome or sometimes repetitive
  • More training opportunities upon signing on
  • It seems that multiple records are created easily and often. How can we eliminate that?
  • Increased revenue across the board for us.
  • Time saving when another branch wants to do a similar event. They can copy the event.
  • Universal collection of data.
  • The reporting is so helpful and efficient.
  • I love that it is always up-to-date with dollars raised.
It is a lot to learn the first time around; after that, it gets better. I think a person needs some technology background to be able to work in OneCause successfully.
It's always been helpful and efficient. I really appreciated that on event day, support was expedited. I also enjoyed the AI features as well as the video trainings in OneCause University.
It's the best I think. Greater Giving is out of date and Givebutter is limited in what it can do.

Do you think OneCause delivers good value for the price?

Yes

Are you happy with OneCause's feature set?

Yes

Did OneCause live up to sales and marketing promises?

Yes

Did implementation of OneCause go as expected?

Yes

Would you buy OneCause again?

Yes

OneCause is an expensive venture for the small non-profit and may seem like too much of an investment. I would say it is the best investment ever, because it eliminates so many tasks, especially after year one. I think OneCause is a must-have for today's events and I would not do a major event without it.

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