Ooma Office provides us high quality, great support and saved us a bunch of money vs Verizon!
July 16, 2020

Ooma Office provides us high quality, great support and saved us a bunch of money vs Verizon!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with Ooma Office

Ooma Office replaced our Verizon landline service for about 1/3 the price and with many more features of which we really use a few. The ones we like best are:

1) Low price and high quality voice.
2) Virtual assistant
3) Mobile app letting us make or take calls that appear to be from the office wherever I am with cell or internet service!
4) Ability to easily use my existing analog phones.
5) Voice messages delivered via email.
6) Call history and tracking.

I'm very pleased with Ooma Office and even with our very basic use it's made our business life simpler and more efficient.
  • Voice mail delivery via email.
  • Mobile app giving office phone access while out and about.
  • Saving significant money over Verizon.
  • The mobile app could start ringing sooner.
  • Saved us over $1000/year.
When setting things up my environment had some quirks. Ooma Office support was there every step of the way and got me going faster than I expected them to. I've only had one later call and on that the support was outstanding as well. In my experience their support is outstanding.

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This is a small business office. I'd say no more than 30 or 50 extensions. Not really good for large business. In my case we are in the center of the target market for Ooma. I like the mixed connectivity too: analog and IP phones make for a lot of good options.

Ooma Office Feature Ratings

Multi-level Interactive Voice Response (IVR)
Directory of employee names
Not Rated
Answering rules
Not Rated
Call recording
Not Rated
Call park
Not Rated
Call screening
Not Rated
Message alerts
Audio conferencing
Mobile app for iOS
Mobile app for Android