Great affordable, quality business phone service.
July 16, 2020

Great affordable, quality business phone service.

Sharon Bieganski-Negron | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Ooma Office

I use Ooma Office in my freelance business. As a sole proprietor Ooma Office has helped my businesses by providing quality business telephone services at an affordable rate. Additionally I am able to field calls easily and customize my client's experience. It is also helpful to have the option of forwarding my calls to my cell phone so that when I am mobile I won't miss a call.
  • Affordable rates.
  • Super easy setup.
  • Calls are clear.
  • Desktop App is only available at an upgrade from the base rate.
  • Lowered monthly telephone bill.
  • Higher call quality.
  • No missed calls with call forwarding.
Ooma Office has a lower cost in combination with the most options that I am looking for. Most low cost options do not offer things like customized voice mail, forwarding to extensions, and transcribed messages. The services that do offer these options are much higher priced. In addition the Ooma Office interface is so easy to use. Most others I've used are confusing and hard to navigate.
The few times I needed to call Ooma Office customer support I have always been treated kindly and with respect. The customer service reps are knowledgeable and resolve your issue quickly and efficiently.

Do you think Ooma Office delivers good value for the price?

Yes

Are you happy with Ooma Office's feature set?

Yes

Did Ooma Office live up to sales and marketing promises?

Yes

Did implementation of Ooma Office go as expected?

Yes

Would you buy Ooma Office again?

Yes

Ooma Office is well suited for a small office or home office. It can be used exclusively with your smart phone if you don't want or don't need a desktop phone. It is very simple to set up whether you are working from home or part of a larger company.

Ooma Office Feature Ratings

Hosted PBX
10
Directory of employee names
10
Answering rules
10
Call recording
Not Rated
Call park
10
Call screening
Not Rated
Message alerts
10
Audio conferencing
Not Rated
Mobile app for iOS
Not Rated
Mobile app for Android
9