TrustRadius
Oracle SRM review
https://www.trustradius.com/social-media-analyticsOracle Social CloudUnspecified7.659101
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March 15, 2016

Oracle SRM review

Score 8 out of 101
Vetted Review
Verified User
Review Source

Modules Used
Oracle Social Marketing, Oracle Social Engagement & Monitoring

Overall Satisfaction with Oracle Social Relationship Management (SRM)

Oracle Social Relationship Management (SRM) is being used by the social media department. We use it to find out the interests of our demographic.
  • Provides some decent insights into the demographic we target.
  • Not super intuitive, and could be a little easier to use.
2 - Social Media Manager and Social Media Coordinator use it.
It's more detailed in terms of info / stats it provides, but Curalate's program is easier to use / more intuitive.
  • Not much as we don't use it very much at the moment.
It is well suited to discover trends and highlight what people are interested in.

Oracle Social Cloud Feature Ratings