Fast, efficient, quality Outreach.
Will Sharry | TrustRadius Reviewer
September 28, 2017

Fast, efficient, quality Outreach.

Score 7 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Outreach

Our organization uses Outreach for our account based outbound sales outreach. With we are able to create 'sequences' which are a series of outreach touch points primarily consisting of emails, calls, and activity on LinkedIn. The semi-automated, semi-manual sequences allow us to drop a prospect into a pre-planned sequence and their interface facilitates us doing daily 'tasks' which are the touch points I mentioned. It helps our sales team move a lot faster and with more consistency.
  • Outreach sequences with a good cadence and a variety of different touches are great.
  • Identifying successful outreach techniques within the team is easy and then duplicating them for other team members is easy.
  • Integration with LinkedIn was helpful but needed improvement . I wish they had improved it instead of deprecating it.
  • Outreach still has some bugs eg sometimes clicking send on an email doesn't work but they don't have error messages.
  • Big help in our transition from spray and pray to account based sales.
  • Faster, more efficient outreach processes.
It was more affordable and allowed for more dynamic outreach campaigns. Took a bit of time to get up and running, loaded with copy, and the team trained but now saves us time.
We report on open rates, reply rates, and ultimately what sequences lead to opportunities and deals.
Great for account based outbound sales and automating outreach. Allows me to move a lot faster. Helps the team identify great techniques e.g. good email copy, great subject lines, number of phone calls to get a prospect on the phone. Also helps me blend in different touches like LinkedIn messages, connections etc.