Overall Satisfaction with Outreach
We use Outreach for the BDR part of our sales team. We use it for task management to tackle all of our prospects in an organized fashion. The whole organization does not use Outreach. Some account executives have access but not everyone. We love using Outreach and everyone who I have interacted with at Outreach for training purposes has been great!
- Sequences- you can personalize different 'touches' and manage when they are sent, including adding generic tasks etc.
- You can see when people open and click on your emails.
- Broken out tasks for you to compete, calls, email etc.
- Syncing with Salesforce can be tweaked and faster.
- The Outreach plugin with Salesforce could load quicker.
- The layout of the sequences.
- Increased meeting opportunites
- Increased revenue
- Increased phone calls
- MixMax
I can't really speak on behalf of this because it is the account executives who use that tool. We are looking to get more folks possibly on Outreach but, I do know Outreach sequences are better than MixMax's, couldn't tell you why. Outreach has been a great product and we are very satisfied.