Item: Outreach
Rating: 9
Author: Mason O'Brien

Overall Satisfaction with Outreach

Usability

I've trained new users in about ~1 hour

Use Cases and Deployment Scope

We have a team of about ~100 salespeople that are using Outreach to prospect into both prospective and current clients. It helps us scale our communications and outreach while being extremely tailored to the prospects using SFDC data.

Pros and Cons

Pros

Efficiency
Ease of use
Message customization

Cons

Sending 1-offs on a delayed timer; I have very little trust in this function as they have not gone out before / have had integration issues with other apps like Grammarly.
Importing contacts