Outreach - Simple and Efficient
August 22, 2018

Outreach - Simple and Efficient

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Outreach

From day one, Outreach has been an integral tool that helps me manage my workflow on a day-to-day basis. It structures my tasks and helps to avoid starting friction involved with prospecting as I reach out to potential clients throughout my region. It provides a great way to track details of individual points of communication and any other information found on accounts/prospects.

Pros

  • Calls - VOIP works well and reduces the amount of time I spend on tracking calls and moving on to the next call.
  • Ease of use - everything is pretty intuitive. The information is there at your fingertips and if you can't figure something out, there are tutorials to walk you to where you need to go.
  • My daily sales stack requires the structure Outreach provides. Couldn't be as effective without it!

Cons

  • I'd like to see data better organized from an account level. When I'm speaking to an individual, I find it useful to see what kind of activity has been completed on a higher, account level, so that I can reference that in the conversation.
Having never used Outreach prior to my current role, I found the platform to be relatively easy to learn. It is intuitive from the get-go. The plug-in makes integrating with Salesforce extremely natural and efficient. Information is readily accessible from the home page which is powerful and makes further navigation sometimes unnecessary.
  • I think the pinnacle reason that Outreach has been helpful to me is the fact that it makes me more effective. I can get in front of more people in less amount of time.
I would say that HubSpot is an effective tool, but I feel more in control of what I see, and how I use Outreach. The tools to effectively sequence and then follow up with gathered data is superior in Outreach.
I think Outreach is great for every situation where someone is trying to prospect clients. It allows for a large net to be thrown over a large area, but also gives you the ability to customize in a way that feels genuine. When you're trying to get in front of people, no matter how many touches you're shooting for, Outreach can manage your workflow.

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