Most competitive rates per VOIP line...best customer service | TrustRadius

Overall Satisfaction with PanTerra Networks

Use Cases and Deployment Scope

We utilize PanTerra Networks VOIP solutions for a small private practice law firm.

Pros and Cons

Pros

No down VOIP down time.
Great tech support
Robust iphone app

Cons

Reduce cost point per phone line
Allow texting from any PC using the same synced cell phone number
Ability to store more caller information
Video calling
Face ID on screen capability for frequent callers

Return on Investment

Current competitive rate beats the market
Rates could be even less for low volume calling businesses
Call quality and reliability top notch

Support Rating

10

Always helpful and available support.

Implementation Rating

10

Easy plug and play VOIP

Unified Communications

If file sharing was robust or better than OneDrive of GDocs, our office would switch if memory was available up to or exceeding 1TB per user.

Alternatives Considered

8x8 Work

Had several outages and price point per VOIP phone line was not competitive. Restricted use of proprietary phones was too limiting.

Key Insights

Do you think Streams.AI by PanTerra delivers good value for the price?

Yes

Are you happy with Streams.AI by PanTerra's feature set?

No

Did Streams.AI by PanTerra live up to sales and marketing promises?

Yes

Did implementation of Streams.AI by PanTerra go as expected?

Yes

Would you buy Streams.AI by PanTerra again?

Yes

Other Software Used

Microsoft 365, OneDrive, Cloud Signage for Google Drive

Likelihood to Recommend

Great for law offices, repeat callers, remote office calling.

Comments

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Tessa Chablais
(Vendor Representative) commented 10 months ago
Thank you Andrew Were so glad PanTerra is delivering reliability and value to your practice. We appreciate your feedback and are always working to improve the feature set to better meet your needs.