Overall Satisfaction with Pardot
Pardot is the hub of our digital marketing activity and the method for us to seamlessly connect to CRM for sales intelligence on prospects. With Pardot we are able to execute outbound emails, submission forms, and distributing content on social media. By using Pardot we are able to effectively score and have visibility on prospects activities across all of our digital marketing materials.
- Connectors: Pardot has several connectors available, for hosting webinars, videos, RSS feeds, social media platforms, among others, for a synthesized view of a business's marketing connections.
- Scheduling - The scheduling function, for emails or posts, is particularly easy to use.
- The user interface is sometimes clunky.
- Terminology is sometimes inconsistent with Salesforce. Campaigns are not exactly the same thing. It would help to unify these differences.
- It is a great improvement for our salespeople that they have visibility of what a prospect was looking at before they engaged with us directly (Contact Form), that helps to better steer the conversation when speaking to a new prospect.
- I think the creation and maintenance of lists is more time consuming compared to Act-On.
We selected Pardot primarily because it is native to Salesforce and we felt that long term it would be the better solution for our needs, based on our commitment to Salesforce. HubSpot seemed to be targeted more towards a small business, based on our experience using that product, and Act-On was very user-friendly but basic in its execution.
10,000 to 25,000