The Engine Behind AVEVAs ABM 11 at Scale Personalisation Engine.
Overall Satisfaction with PathFactory
At AVEVA, we use PathFactory predominantly for nurture tracks for progressing leads through the funnel with the aim of qualifying them to progress onto sales opportunities. My ABM team uses more of the templated experiences element of the platform to build out a highly personalised and scalable digital experience for our top-tier enterprise accounts.
Pros
- Digital experiences.
- Personalisation
- Scaling
Cons
- Quicker loading times.
- Improved templated experience analytics.
- Personalised content.
- Supported to marketing influence.
- Increased lead conversion.
- Increased account engagement.
PathFactory is integral to our overall ABM results. Their content hubs (Templated Experience) are the focal point of our ABM 1:1 at Scale program, with all tactics leading back to this page. We're able to easily manage all the 80+ different versions of the page centrally to ensure that they are contributing to the success of the overall campaigns.
This isn't something that I was directly involved with myself, so I don't have anything to comment on this point.
The Content Hubs we've built are to give our largest existing customer, who are large, complex, multi-national organisations, a better understanding of the solutions we offer to their specific problems. It's usually the case that a customer only sees us as a single point solution, so these Content Hubs help with enabling these customers to understand more about AVEVA, but in a more personalised way to their own needs.
PathFactory is a more complete solution than the others that we looked at. It covers all of our needs for Lead Generation and also ABM, rather than other platforms that have more focus on one of these areas. It means that it's a more cost-effective and more integrated solution than having two separate platforms for each.
Do you think PathFactory delivers good value for the price?
Yes
Are you happy with PathFactory's feature set?
Yes
Did PathFactory live up to sales and marketing promises?
Yes
Did implementation of PathFactory go as expected?
I wasn't involved with the implementation phase
Would you buy PathFactory again?
Yes

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