Simple Easy to Use All-in-One HR Platform
Adam Merillat | TrustRadius Reviewer
December 22, 2018

Simple Easy to Use All-in-One HR Platform

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Paycom

We currently use Paycom for an applicant to apply for an open position, onboarding, training, benefits, time and attendance and performance and comp. As our company continues to grow in different cities, we have found PayCom allows for a simple, easy to use interface that can be accessed anywhere. With the recent additions of the app and the platform growing and being fine-tuned each and every day, it makes the user experience very nice and easy.
  • Easy onboarding checklist to ensure you have completed all required documents
  • LMS platform that allows the user to jump right into training day one on the job, no matter where they are
  • The ability to have a place where you can easily document good and bad things going on with an employee through performance and comp, which allows for easy access and review during formal employee reviews.
  • Improve the reporting on the client side so that it is more intuitive of what report you need to run. Right out of the box it can be difficult to find the report that you need. However, once you find the report you can easily save so then you can just go back and re-run the report.
  • Some way to easily visualize accruals and balances real-time vs. what has processed through Payroll would be helpful. This isn't a show stopper, as you can do the math, but at first glance it can be easy to misunderstand the report.
  • A single platform that can be deployed at all locations
  • Easy access for training and flow of important information
  • Self-intuitive system that nonetheless has training available if you can't figure it out. Someone who is resourceful can easily jump in and make an impact.
So much better than ADP workforce, which we came from. We were actually with Paycom for several years before moving to ADP due to an acquisition and a requirement for us to move. After roughly 18 months we made a change back to Paycom because of all the issues and user interface problems with ADP.
If you are looking for a single platform that can do it all, then Paycom is the best solution for you. The one nice thing about the Paycom Platform compared to other platforms, such as ADP, is you aren't buying a certain version or platform. You are buying the Paycom platform that every other user uses. We have been on a platform where it wasn't the same across all users from one company to another. This became frustrating for support as well as user use. Now with Paycom, it doesn't matter because everyone sees the same thing.

Paycom Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
8
Pay calculation
10
Benefit plan administration
9
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
10
Balance details
4
Annual carry-forward and encashment
5
View and generate pay and benefit information
10
Update personal information
10
View job history
10
Pre-built reports
5
Ability to combine HR data with external data
8
Review reminders
9
Multiple review frequency
9
New hire portal
9
Manager tracking tools
6
Performance tracking
9
Company Website Posting
7
Applicant Tracking
8
Notifications and Alerts
8