Overall Satisfaction with Paycom
Paycom is an integrated payroll and human capital management software that we use extensively in our organization to streamline how we manage our employees. It gives us access to a number of reliable tools for recruitment, payroll, talent and HR management all of that in a single solution. Its used in the whole of our organization as it stores all the employee information securely and also forming the basis for other crucial HR procedures. Its reliable and gives us flexibility in managing our employees
- Paycom has a reliable customer support service that ensures that all of your concerns are addressed on time.
- In case of problems in setting up the software, the vendor offers training to new users either online, in person or documentation.
- Manages and submits payroll on time.
- Being an online solution, its affected by poor internet connections in its working.
- The procedure of logging in the system is complex when using a desktop version compared to the mobile app where it is easy to log in and navigate.
- The design and navigation require some update with time.
- It has helped us in complying with the statutory requirements in tax calculation and submitting of other statutory deductions
- Helps maintain the confidentiality of our employees records and employment history
- Has kept our workforce motivated since it manages payroll efficiently ensuring that employee benefits are paid on time
Paycom has an excellent customer support service where when you have an issue and your email/call their agents, he/she takes you through the process easily ensuring that you always have positive experience concerning the software. This makes it easy to use and also gives you confidence that you acquired the right HR solution