Paycom just makes sense...
April 18, 2022

Paycom just makes sense...

Kristen Flynn, SPHR | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Paycom is our system of record for human resources and payroll since 2016. But, over the last year, we have expanded how we've used Paycom for learning, COVID tracking, benefits administration, and applicant tracking with great results in efficiency and integrated processes. By consolidating these processes into the Paycom system, we have reduced errors, costs and improved our delivery of information.

Pros

  • Reporting ease - both prepopulated and custom
  • Solid account support for building out capabilities
  • Continued learning opportunities for users

Cons

  • International capabilities - only can be used domestically now
  • 360 integration with 401k vendors - limited to 180 now
  • More efficiency for HR Team - no duplication of inputs into several systems (ROI)
  • Integration with flex spending provider has simplified file transfer and payments
I have used ADP and found it to be difficult to intuit without a lot of prior knowledge and exposure to the configuration. Paycom is easy to understand, even if you have no prior exposure to the system. ADP uses a marketplace approach to provide additional services that can give you options, but not necessarily the best ones for you. The bundled approach with Paycom provides vetted, workable solutions that are already integrated and tested.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Paycom works for our size and scope of activities, and the Clue module (for tracing vaccinations and testing) was delivered at exactly the right time for our organization. I think Paycom anticipates the client's needs but also reaches out to its clients to get input into the next steps in their offerings. We needed support to transition our benefits administration to Paycom from 2 outside vendors and despite a lot of challenges, through the partnership, we have a robust Ben Admin solution now.

Paycom Feature Ratings

8.5
Employee demographic data
9
Employment history
8
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
9
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
9
8.8
Pay calculation
9
Benefit plan administration
9
Direct deposit files
9
Salary revision and increment management
8
9.0
Balance details
9
Annual carry-forward and encashment
9
9.0
View and generate pay and benefit information
9
Update personal information
9
Asset Management ()
Not Rated
9.0
Report builder
9
Pre-built reports
9
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
9.0
New hire portal
9
Performance and Goals ()
Not Rated
8.9
Job Requisition Management
8
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
9
Duplicate Candidate Prevention
9
Applicant Tracking
9
Notifications and Alerts
9

Comments

  • Peyton VanCuren | TrustRadius Reviewer
    Peyton VanCuren
    (Vendor Representative) commented 3 years ago
    Thank you for the review, Kristen! It's great to hear our software has helped consolidate your HR processes. Please feel free to share any other enhancements with your dedicated specialist or our team at feedback@paycomonline.com.

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