Excellent product; secure tool, great experience
August 19, 2022

Excellent product; secure tool, great experience

Katy Fabrie | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

As an employee at our firm, I can describe how I use it regularly and how my colleagues use Paycom, as well. I like seeing into my tax withholdings and adjusting as needed. One of my favorite features is the year-to-date pay stub view so I can track my earnings, my bonuses and their percentages, and my dependent care benefits

Paycom streamlines our payroll process and makes it more visible to employees like myself. I love the real-time access I have to my payroll information and the way I have visibility into what I'm withholding, taxes, etc. which helps me proactively plan my budget. As a growing organization, we continue to onboard new employees and I think many expect this type of instant access to their data. Our workforce is younger, as well, and many are already using their mobile devices for everything, so adding them to the Paycom process was seamless. I love how easy the app is to use, as well. I think providing Paycom to our entire workforce democratizes the payroll process and gives everyone access to valuable info like our paycheck.

Pros

  • Payroll
  • Employee usage
  • Data security

Cons

  • Aesthetics of the app could be more appealing
  • N/A
  • N/A
  • Saved time
  • More access to data
  • Data security
  • Employee usage/engagement
  • Accurate payroll
  • Reduced administrative costs
I've used other products like ADP in other jobs and Paycom is more user friendly, more secure and I don't have to use multiple logins to access and approve my data. Paycom is better from my POV. I remember when using ADP that I had a login for my payroll and a different login for benefits (with a different company, which didn't make sense to me). I felt like accessing my info via ADP was clunky and not as seamless and user-friendly as I have with Paycom.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Paycom has been great for me as an employee when I've been curious about my payroll information and I had real-time access to it. We have several different benefits as a company such as dependent care, expense reimbursement, and regular bonuses. In the Paycom app, I can see everything in one clear location and understand my earnings in a more concrete way. This makes me more confident in my financial understanding and gives me tools to plan for the future, as well.

I love also how secure Paycom is. Pay/data security is important to me. I use two-factor authentication on all apps and logins where possible, and it makes sense to me that it would also be part of the process when accessing my payroll info. I love the authentication that goes into accessing the app; it makes me feel like my sensitive data is secure. I enjoy how accessible my information is with the Paycom app. I rely on apps on my phone for many services and products, so it's cool that I'm able to access my pay information via that medium as well.

Paycom Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Paycom Representative | TrustRadius Reviewer
    We are so glad to know that Paycom has been such a beneficial software platform for your organization. Creating an app that gives easy streamlined access to information while maintaining user security is our top priority. It's great to hear from satisfied users about the specific ways Paycom has eliminated outdated payroll processes and moved HR into the future. Thank you for taking the time to leave us your review!

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