Small Business DON'T USE PAYCOM

We were in communication with Jordan at Paycom. We were sold on ease of use, comparability and cost of our provider at the time, Paychex. We were told the website was much easier to navigate because Paychex was created and added onto multiple times. I can say the was 100% FALSE. Paycom is not only hard to navigate there are many areas that are redundant and it is hard to figure out where to find things because of unusual labels. We were told that the service was similar to my service at Paychex, that was false. We were promised a seamless onboarding, that was 100% FALSE. It was awful. All the tax rates and payrates were wrong. We would have been better off inputting it ourselves. Horrible onboarding process. I had them set up three companies, all of which I regret. They forgot to mention that auto drafting payroll is VERY DIFFICULT with Paycom. They not only require multiple documents both called VODs but two separate things, cause that makes sense. After two payrolls (which Jordan said that's all it would take) we still are required to wire funds (which completely took away any savings we had switching). If you are a small company and have an easy payroll process I highly recommend staying with your current provider. Don't use Paycom. We decided to switch (after paying $800 onboarding) to QBO Payroll. Super simple, had all three payrolls auto drafted and complete, deposited into employees accounts within 24 hours. WHY WHY WHY!! Paycom makes it way way too complicated and way too expensive.