Great Service and Platform!
April 19, 2024

Great Service and Platform!

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use Paycom as our payroll provider. Paycom simplifies payroll processing and allows staff to be more involved. They also have additional features that will help us go paperless and create a more efficient HR department. The Paycom team offers great customer service and was available throughout the implementation process.
  • Payroll
  • Reporting
  • Employee engagement
  • Retro Pay for Payroll
  • More options for Admins (instead of relying on Paycom to make certain changes)
  • Saved HR Time
  • Saved Supervisor Time
  • Employee Engagement
  • Reduced Payroll processing time
  • More digital files
ADP's customer service was not what we expected, and its platform did not always work as it should.
Paylocity offered many great features, but we were looking for a more efficient way to process payroll.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

We like that Paycom is local, and our implementation specialist was able to provide in-person training to our staff. The Zoom meetings we had were always very helpful. There were times when much information was given at once, but it was nice that the training was recorded for us to go back and review them.

Paycom Feature Ratings

Employee demographic data
7
Employment history
8
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
10
Organization and location management
8
Pay calculation
8
Direct deposit files
8
View and generate pay and benefit information
9
Update personal information
10
View job history
9
View company policy documentation
10
Employee recognition
6
Report builder
10
Pre-built reports
10
Review reminders
Not Rated
New hire portal
10
Manager tracking tools
10