Paycom Review.
April 30, 2025

Paycom Review.

Missy Warden | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

Payroll, HR, PTO, Expenses, and Benefits.

Pros

  • Customer Service.
  • Ease of Use.
  • Ability to adapt to the market and make changes/updates.

Cons

  • Being able to separate some functions by individual company rather than based on the parent company.
  • Helping with benefit/cobra/garnishment management.
  • Easy for employees to change direct deposit and tax withholding information.
This allows for easy transition between the different functions. Additionally, having the expense management function within Paycom to submit and process expenses and then integrate them into payroll is excellent.
For payroll purposes, the ability to pull all time, approved time-off requests, holidays, and expenses has significantly reduced the time needed to process payroll. This has cut my processing time down from 3 days to 1.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Calls into Paycom are handled very professionally and promptly. My two contacts within Paycom are fantastic to work with and always ready to assist with anything that is needed.

Paycom Feature Ratings

10.0
Employee demographic data
10
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
10.0
Pay calculation
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
Reimbursement management
10
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Asset Management ()
Not Rated
10.0
Report builder
10
Pre-built reports
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
10.0
New hire portal
10
Manager tracking tools
Not Rated
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Alexis Correa | TrustRadius Reviewer
    Alexis Correa
    (Vendor Representative) commented 7 months ago
    Missy, thank you for sharing your experience with Paycom. We're thrilled to hear that our world-class service, ease of use and adaptability to the market have made a positive impact on your organization. It's also great to hear how our HR and payroll software has also streamlined your processes, allowing for easy transitions between functions and seamless integration of expense management into payroll. We're particularly proud of the significant time savings you've achieved with automation, cutting your payroll processing time from 3 days to 1.

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