Paycom Review
July 10, 2025

Paycom Review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We have different modules that are used. We use it for HR IS, we use it for payroll. Finance uses different aspects of it and we don't really use it for benefits other than form two For benefit deductions.

Pros

  • Paycom is able to provide detailed reporting on different payroll profile allocations, which is a requirement for our organization and it's something that a lot of other payroll systems cannot do, so that's something that Paycom does particularly well.

Cons

  • The benefit module has a lot of room for improvement. There's a lot of features that are not employee user-friendly, nor are they employer friendly. There is issues with the life event module, issues with reporting for benefits. There have been improvements made, but those are the areas that are still outstanding.
  • Positive impact is enabling us to bring our national schools under one payroll vendor, which has improved timeliness of reporting control and manageability of payroll

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

No

Did implementation of Paycom go as expected?

No

Would you buy Paycom again?

Yes

Paycom is well suited for complicated payroll structures. For example, we have multiple charter schools that we support and we have to have separate payroll, multi-state taxes and payroll. Does or Paycom does that very well.

Paycom Feature Ratings

Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Alexis Correa | TrustRadius Reviewer
    We're proud to hear that Paycom's ability to provide detailed reporting on payroll profile allocations has been a key differentiator for your organization, addressing a critical requirement that sets us apart from other payroll systems. We're also proud to have helped you achieve your goal of bringing your national schools under one payroll vendor, resulting in improved timeliness, reporting control and manageability of payroll.

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