Item: Paycom
Rating: 10
Author: Pankti Shah

Overall Satisfaction with Paycom

Use Cases and Deployment Scope

I use it as an admin to set up for my team, but I have an HRIS person in my team now that manages a lot of it. Addresses onboarding to offboarding ATS, payroll, employee benefits governance, leave of absence performance.

Pros and Cons

Pros

It really does well the payroll piece, the approve your check and benefits, open enrollment, all of that is done really well.

Cons

I think ATS is one place. It has a lot of clicks to get into an applicant and it's just not user-friendly for recruiters who are recruiting a lot of jobs. Also, the other places where we are hitting the ceiling is the performance reviews, like nine boxes and succession planning.

Return on Investment

It has been great. We were using 17 to 19 systems before we went to Paycom, so a one-stop shop was a great solution. Employees love it and the app and everything. It's very easy to use.

Single Software Solution

So single database, it has really helped to keep everything in place and organized. There are within the systems where you have to update multiple areas, like there are some gaps that the system is not flowing or data is not flowing, like position managements and org design. But it has helped tremendously to have it in one place.

Automation

It has affected tremendously. I have a lean HR team and we grew from, we just doubled the size in three years, but because of the technology, it has been able to empower us to do it with a lean team.

Key Insights

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

Likelihood to Recommend

I think it's well suited for the mid-size companies as the company grows and is more talent savvy. Headcount management and performance management, that's where it lags. So I would say mid-size company who's looking for payroll and benefits, it really works well.

Paycom Feature Ratings

Using Paycom

Usability

I just love Paycom. I've been using it since 2016, so hoping that it grows with the time.

Usability Pros and Cons

Pros	Cons
None	None

Comments

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Alexis Correa
(Vendor Representative) commented 7 months ago
Pankti, we're glad to hear that our software has streamlined your HR and payroll processes. Our single software has clearly helped your team stay organized and efficient, and we're proud to have empowered your lean HR team to scale with your growing organization. Thank you for your 5-star review!

Paycom Review