Paycom Review
July 10, 2025

Paycom Review

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We use it for time clocks, time sheets. I run payroll. I export reports that I import into our 401k. And generally just reports in general.

Pros

  • Responsiveness. Our client rep. He's always very quick to respond and assist with any one-offs that we need assistance with.

Cons

  • Maybe possibly looking at plan structures for customers, being that we've been with them so long, one of the things was that we may have not had some of the features that other newer customers had in their plan.
  • I'd say positive simply because it's easy to use, reliable, it's rarely down, so everything's all, whenever I need to access it and run something, it's there. You can't say that about all websites and software.
That's kind of part of the conversation I'm having. I don't know that I've been using the automated features

Do you think Paycom delivers good value for the price?

No

Are you happy with Paycom's feature set?

No

Did Paycom live up to sales and marketing promises?

Yes

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

It's really the only payroll I've used for the last 15 years, so, obviously the ease of use for payroll purposes. I'm in and out in 10 minutes, so, I'd say that's good.

Paycom Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Alexis Correa | TrustRadius Reviewer
    Alexis Correa
    (Vendor Representative) commented 7 months ago
    As a long-standing client, we’re grateful for your loyalty and trust in Paycom. It’s great to hear that our platform has been a reliable and intuitive resource that has enabled you to efficiently manage payroll in just 10 minutes! We are committed to your success, and we encourage you to continue working with your dedicated specialist to unlock all the automation features Paycom has to offer.

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