Paycom Review
July 10, 2025

Paycom Review

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

We do background checks. We send out all the offer letters, rejection letters. We set up benefits through it. We have people use their phone to clock in and out. We use pretty much all of it.

Pros

  • Everything in talent acquisition, everything.

Cons

  • Sometimes, especially on our payroll Monday, if we reach out for assistance through email, we don't get response back. When I call in, they say we have a wait time, you have to wait, things like that. That's very stressful, but it doesn't happen often.
  • We used something else before and it wasn't good and we've been with this company for a while. We love it. We have no plan on moving.

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

Yes

Would you buy Paycom again?

Yes

For all new hires, exit interviews.

Paycom Feature Ratings

Not Rated
Employee demographic data
Not Rated
Employment history
Not Rated
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Succession Planning ()
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Alexis Correa | TrustRadius Reviewer
    Alexis Correa
    (Vendor Representative) commented 6 months ago
    It's clear that our platform has become an integral part of your organization's daily operations, from talent acquisition to benefits administration and time tracking. We're glad to see that you're utilizing a wide range of our features to streamline and automate your processes. Our talent acquisition software, in particular, seems to be meeting your needs, and we're happy to have been able to provide a better solution for you compared to your previous provider. We appreciate your loyalty and look forward to continuing to support your organization's growth and success.

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