Item: Paycom
Rating: 9
Author: Verified User

Overall Satisfaction with Paycom

Use Cases and Deployment Scope

We use Paycom to handle our payroll and all the associated tasks involved in completing that function. They help us get the taxes situated and have helped us with other unusual instances of paying our employees

Pros and Cons

Pros

Payroll production
Forms needed for the IRS regarding payroll function
Our assigned Paycom agents are always able to answer our questions and walk us through step by step.

Cons

We had to recently issue paper checks ourselves and the taxes associated with the paper checks were not being accounted for in the system.

Return on Investment

Saved time with automation and help from our assigned representative
Keeps us on track for reporting purposes
Errors reduced because of the tools Paycom provides

Single Software Solution

We have only been using Paycom since I began working full-time

Automation

We can answer a lot of questions from our employees just by navigating the Paycom site

Key Insights

Do you think Paycom delivers good value for the price?

Yes

Are you happy with Paycom's feature set?

Yes

Did Paycom live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Paycom go as expected?

I wasn't involved with the implementation phase

Would you buy Paycom again?

Yes

Likelihood to Recommend

We have had very few complaints in the entire history of our company using Paycom as a provider. All in all the experience we have with Paycom is all very positive. If there's an issue, they are prompt to correct it.

Paycom Feature Ratings

Comments

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Alexis Correa
(Vendor Representative) commented 4 months ago
Thank you for sharing your experience with Paycom. We're thrilled to hear that our HR and payroll software has streamlined your processes, reducing manual errors and saving you time. It's clear that our software has been a game-changer for your organization. Paycom's single solution software truly sets us apart, allowing data to flow seamlessly across all modules and eliminating the need for manual workarounds. As the only true single solution software, we're grateful to have clients like you who appreciate the efficiency and innovation our approach brings to HR and payroll management.

Paycom is Great