Review of PayCom
January 07, 2026

Review of PayCom

Dorothy Oneto | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Paycom

I use it for Payroll Processing only.

Pros

  • Gets reports to me in a timely manner

Cons

  • Reports are too difficult to pull up
  • quick to blame us when it was not our error in my opinion but on Paycom's end
It allowed us to put employee time into the same system instead of two different systems.
None
I don't like this.
None

Do you think Paycom delivers good value for the price?

Not sure

Are you happy with Paycom's feature set?

No

Did Paycom live up to sales and marketing promises?

No

Did implementation of Paycom go as expected?

No

Would you buy Paycom again?

No

From our experience, Paycom sent us our checks and they took 4 days to get to us. We didn't receive them in time for payday so we had to hand write the checks. We asked Paycom to stop payment and not charge us for it because they didn't get the checks to us in time. Paycom agreed and then charged us for the stop payment on each check anyways.

Paycom Feature Ratings

3.5
Employee demographic data
3
Employment history
4
5.5
Pay calculation
4
Direct deposit files
7
Leave and Attendance Management ()
Not Rated
4.0
Update personal information
4
Asset Management ()
Not Rated
2.0
Report builder
2
Pre-built reports
2
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
4.0
New hire portal
4
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Comments

  • Alexis Correa | TrustRadius Reviewer
    Alexis Correa
    (Vendor Representative) commented 16 days ago
    Thank you for sharing your thoughts on your experience with Paycom, Dorothy. We're concerned to hear that you've faced challenges with report accessibility and had issues with check delivery. We're committed to providing our clients with world-class service and value. We'd like to understand more about your specific situation and see if there's anything we can do to improve your experience moving forward. If you're willing, we'd appreciate the opportunity to discuss your concerns in more detail with your dedicated specialist or by emailing feedback@paycomonline.com.

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